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CUSTOMER SUPPORT

Pots & Paraphernalia is dedicated to providing our customers with quality service.
Please see below for the ways in which we can assist you.

Couldn't find what you were looking for? We value your feedback and want to hear from you. To let us know how we can improve your shopping experience, or to ask a specific question about your order, email us or call 1-250-748-4614

 Order by phone: 1-250-748-4614
 Contact Customer Service: 1-250-748-4614

Customer Support is open 7 days a week, Monday through Saturday from 9:30 am - 5:30 pm (Pacific Time) and Sunday 11:00am - 4:00 pm

 

RETURN POLICY

If you are not entirely satisfied with your purchase, please contact us within 30 days of your purchase date to arrange exchange or refund of your unused item(s). The item’s receipt and original packaging are required for all exchanges or refunds. Please keep the receipt as a proof of purchase for all product warranties.